Frequently Asked Questions

How does this affect my membership?

As a local small business our objective is to support the community, our employees and members as best we possibly can. Ownership of Northborough Fitness has committed to continue to pay its employees and instructors during our temporary closure. Beginning April 1st, 2020 ownership will be funding all expenses of Northborough Fitness and therefore proactively freeze all memberships on your behalf. Members will not be charged any fees during this time. Any members charged between March 1st, 2020 – March 31st, 2020 have been issued a membership credit upon reopening. 

I want to come back, but I'm not quite ready - what are my options?

We understand that these are unprecedented times and respect the decisions of each of our members to do what is best for themselves and their families. We are currently offering members the option of freezing their memberships for two months at a time. While a membership is placed on freeze, members will not be billed monthly membership fees. Should you find that you're not ready to return at the end of the two month period, give us a call or email us and we will figure out what makes the most sense for your membership at that time. To freeze your membership email us at: staff@northboroughfitness.com

When do you expect to reopen?

Different aspects of the business opened in different phases of the reopening plan laid out by Governor Baker. Outdoor classes began June 12th, while personal training was permitted to open under part two of Phase 2 on June 22nd. General facility use and indoor classes were included in Phase 3, which began on July 13th. We are now back to 24/7 member access and a limited indoor GroupEx and Spin schedule. We will continue to update through email, website and Facebook as necessary.

I'm not ready to come back, but I'd still like to be connected. What can I do?

MOSSA is offering a free two week trial of classes for anyone through their MOSSA Move online program. After the initial two week period, subscription is $7.99/month. 

Additionally, NBF is hosting an outdoor Boot Camp class on M/W/F at 6am. This is a great way to stay in shape while getting fresh air and remaining socially distanced. Our next 6-week session begins August 17th, 2020.

We are currently working with staff and instructors to offer LIVE STREAMING of Group Exercise classes from home to any members who pay for classes but prefer to exercise from the comfort of their own homes.

79 West Main St.

Northborough, MA 01532

staff@northboroughfitness.com

(508) 466 - 8323 

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